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NDIS & ACIS Compliance Support:

Clear Guidance, Realistic Expectations

We help disability service providers navigate registration and compliance requirements. Not every organisation needs external consulting.

We help determine if our service is the right fit.

Schedule a Free 30-minute Assessment (no obligation)

Why NDIS Providers Choose Our Compliance Solutions

We have supported dozens of disability service providers across Australia. While we are proud of our track record, compliance success depends on multiple factors, including your organisation's readiness, resources, and commitment to quality improvement.

We'll be transparent about whether we can genuinely help you.

NDIS / ACIS Audit Preparation

NDIS Audit Preparation

What we offer:

Gap analysis, documentation review, mock audit preparation

What we don't provide: Guaranteed audit outcomes (auditors make independent decisions

Best suited for:

Organisations 6-12 months from planned audit date

Typical timeline:

3-6 months, depending on current readiness

Investment range:

Hourly consultancy rate with document packages & training sessions.

ACIS Quality System Implementation

What we offer:

Customised policy frameworks, staff training, and system integration.

What we don't provide:

One-size-fits-all templates (these often fail audits).

Best suited for:

Organisations building sustainable compliance infrastructure

Typical timeline:

3-6 months for full implementation

Investment range:

Hourly consultancy rate with document packages & training sessions.

Ongoing Compliance Coaching

What we offer:

Monthly check-ins, regulatory update briefings, and continuous improvement support

What we don't provide:

24/7 emergency support or legal advice

Best suited for:

Registered providers maintaining certification

Typical commitment:

12-month minimum engagement

Investment range:

Hourly consultancy rate with document packages & training sessions

Personalised Solutions

Personalised, Not Template-Based

We don't believe in one-size-fits-all compliance. Every policy, procedure, and system we develop is customised to your organisation's size, service model, participant demographics, and operational context. Your compliance framework should reflect your organisation's values and culture.

Practical Implementation Focus

Compliance isn't about creating impressive documents that sit on shelves. We work alongside your team to implement systems that integrate seamlessly into daily operations, ensuring your staff can actually use and maintain what we build together.

Do you want to achieve Audit Success

I work with clients to help them achieve audit success. I will help you to prepare so that audit day becomes a showcase of your organisation's commitment to quality, not a stressful interrogation. I've guided providers through initial registration, mid-term reviews, and renewal audits with consistent success.

What success looks like

From Our Side:

Personalised gap analysis within 2 weeks of engagement

Documented action plans with clear accountability

Responsive communication (48-hour response time during business hours)

Evidence-based recommendations aligned with current NDIS Practice Standards and ACIS 5.0 Standards

From Your Side:

Dedicated internal champion with decision-making authority

Staff availability for training sessions (typically 1-2 hours total)

Willingness to implement sometimes uncomfortable changes

Realistic timeline expectations (compliance isn't built overnight)

Shared Responsibility:

"Compliance consulting is a partnership. We provide expertise and frameworks, but sustainable compliance requires your organisation's genuine commitment to quality improvement. If we identify systemic issues requiring significant organisational change, we'll discuss whether external consulting is the right solution or if other interventions (like governance restructuring) should come first."

Our Pricing Philosophy

We offer a tailored package to accommodate different organisational sizes and needs.

All pricing is provided upfront during your free consultation.

We never use high-pressure sales tactics or artificial urgency.

If our services don't align with your budget, we'll recommend alternative resources, including free NDIS Commission tools or ACIA Members guidelines.

"It is a pleasure and privilege to work with Fiona,

she is such a distinguished professional.

Thank you for inspiring me to continue to improve daily."

Operations Manager, Community Disability Service Company (NSW)

Book your Free Consultation

Email me to arrange a free initial 30-minute consultation.

No obligation: Arrange a free, initial 30-minute consultation to discuss your unique needs.
Whether you’re new to NDIS or ACIS 5.0, or looking to improve your existing systems, receive personalised planning to help you succeed.
Benefit from systems and a framework to improve quality, risk management, and deliver continuous improvement.