Home | Fiona Montgomery Con

NDIS & ACIS Compliance Support:

Clear Guidance, Realistic Expectations

I help disability service providers navigate registration and compliance requirements.

Do you need help with NDIS Module 5a: Supported Independent Living?

I have developed a suite of policies & procedures and provide training for SIL.

Schedule a Free 30-minute Assessment (no obligation)

Why do NDIS & ACIS providers choose my service?

I have supported disability service providers across Australia.

Compliance success depends on multiple factors, including your organisation's readiness, resources, and commitment to quality improvement.

NDIS / ACIS Audit Preparation

NDIS Audit Preparation

What I offer:

Gap analysis, documentation review, mock audit preparation

What I don't provide:

Guaranteed audit outcomes (auditors make independent decisions

Best suited for:

Organisations 6-12 months from planned audit date

Typical timeline:

3-6 months, depending on current readiness

Investment range:

Hourly consultancy rate with document packages & training sessions.

NDIS Module 5A policies & procedures, written for SIL homes

What I offer: All documents needed to implement the NDIS Supported Living requirements.

Supported Decision Making:

Steps for compliance with the standards.

Safeguarding: Steps for safeguarding people who live together.

Practice Governance: Steps to ensure compliance and implementation.

Tenancy, Housing & Support: Policies and a suite of documents to assist you.

A TRAINING SESSION to help you and your team with SIL.

Ongoing Compliance Coaching

What I offer:

Monthly check-ins, regulatory update briefings, and continuous improvement support

What I don't provide:

24/7 emergency support or legal advice

Best suited for:

Registered providers maintaining certification

Typical commitment:

12-month minimum engagement

Investment range:

Hourly consultancy rate with document packages & training sessions

Personalised Solutions

Personalised, Not Template-Based

I don't believe in one-size-fits-all compliance. Every policy, procedure, and system I develop is customised to your organisation's size, service model, participant demographics, and operational context. Your compliance framework should reflect your organisation's values and culture.

Practical Implementation Focus

Compliance isn't about creating impressive documents that sit on shelves. I work alongside your team to implement systems that integrate seamlessly into daily operations, ensuring your staff can actually use and maintain what we build together.

Do you want to achieve Audit Success

I work with clients to help them achieve audit success. I will help you to prepare so that audit day becomes a showcase of your organisation's commitment to quality, not a stressful interrogation. I've guided providers through initial registration, mid-term reviews, and renewal audits with consistent success.

What success looks like

From Our Side:

Personalised gap analysis within 2 weeks of engagement

Documented action plans with clear accountability

Responsive communication (48-hour response time during business hours)

Evidence-based recommendations aligned with current NDIS Practice Standards and ACIS 5.0 Standards

From Your Side:

Dedicated internal champion with decision-making authority

Staff availability for training sessions (typically 1-2 hours total)

Willingness to implement sometimes uncomfortable changes

Realistic timeline expectations (compliance isn't built overnight)

Shared Responsibility:

"Compliance consulting is a partnership. We provide expertise and frameworks, but sustainable compliance requires your organisation's genuine commitment to quality improvement. If we identify systemic issues requiring significant organisational change, we'll discuss whether external consulting is the right solution or if other interventions (like governance restructuring) should come first."

The Pricing Philosophy

I offer a tailored package to accommodate different organisational sizes and needs.

We discuss pricing during your free consultation.

If my services don't align with your budget, I will recommend alternative resources, including free NDIS Commission tools or ACIA Members guidelines.

"The policies, procedures and documents Fiona has developed for our organisation are easy to read, and written so that we can understand the standards. She provides training that has helped us to comply with the NDIS requirements ."

Operations Manager, Community Disability Service Company (NSW)

Book your Free Consultation

Email me to arrange a free initial 30-minute consultation.

No obligation: Arrange a free, initial 30-minute consultation to discuss your unique needs.
Whether you’re new to NDIS or ACIS 5.0, or looking to improve your existing systems, receive personalised planning to help you succeed.
Benefit from systems and a framework to improve quality, risk management, and deliver continuous improvement.